Dear Pam,

Our company has increased it’s alarm sales from 65 per month to 122 in May and we are on track for 140 in June – a month notorious for lagging sales because of vacationing home owners. The increase in sales is an obvious result of the communications skills you have taught to our sales staff, which also has had a striking effect on their personal lives, they report. We talk on a different level now in our sales meetings, about the behavior of our customers and how to adjust to the customers “map” and direct the customer towards the results we want. 

I have seen incredible results from all of our employees thanks to your NLP skills and everyone thanks you.

Personally, I have learned from you that there is a science to what I used to think was instinct.

With the tools you provided for all of us, I now have control over the customer behaviors through embedded commands, matching posture and so many other “go first” tools. I considered myself a master manipulator and I really didn’t have a clear picture of how I did it. With NLP, I know what I’m doing and can act to change the situation at hand. You have provided our staff with confidence in themselves as well as the ability to install confidence in our customers. Your training has doubled our referrals.



— Tom Irwin