This letter is in support of Pam Castillo and her skills with employee selection based on NLP technology. As a physician specializing in Integrative Medicine with a very busy private practice, I needed to find the ideal Administrative Assistant fast. I have had many Administrative Assistants in my 30+ year career. They were capable of doing the work and fine people in their own right, yet often not totally congruent with the overall goal of the office. I then sought help from Pam Castillo founder of Clarity Institute. Pam informed me she could find the perfect employee for my office using her skill in communications called Neuro-Linguistic Programming, or NLP.

I decided to employ her process and hired her. By assessing the style of communication I was most natural with, Pam wrote the advertisement to attract the type of candidate most suitable and congruent to the office, assessed the skills and tasks needed for the right person to optimally and happily do the job, designed a questionnaire to elicit the candidates’ “hardwiring” and style of communication most natural to them, reviewed resumes, interviewed top candidates, analyzed answers to the questionnaire given, and analyzed the results. She then gave me a report with her recommendation for me to interview the top candidate. Karen.

Pam wrote why this particulate candidate was an excellent match for both the job and to work with me as her boss. Pam’s recommended candidate has been my Assistant for over two years now and we’re both working together happily, harmoniously, and productively. She is without a doubt the best Administrative Assistant I have ever had. Hiring Pam and Clarity Institute was well worth the money! It saved me time and other resources, of having to go through the tough hiring process once again. Since hiring my assistant, I have been able to concentrate on caring for my patients and growing my business.

The NLP process is an amazing way to go. I am very happy with the results on multiple levels. Thank you, Pam, for finding my office’s “soul mate.”

— Gayle Madeleine Randall, M.D., Integrative and Internal Medicine, Woodland Hills, CA

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